Refund policy

Each Stevie Elphick artwork is an original, one-of-one piece. Due to the unique nature of the work, all purchases are considered final sale and we are unable to offer returns, exchanges or refunds, except where required by applicable consumer protection laws.

We encourage you to carefully review the artwork photographs, dimensions and description before completing your purchase. Every effort is made to represent each artwork as accurately as possible; however, colours may vary slightly depending on screen and device settings.

We encourage you to carefully review the artwork photographs, dimensions and description before completing your purchase. Every effort is made to represent each artwork as accurately as possible; however, colours may vary slightly depending on screen and device settings.

DAMAGED OR LOST SHIPMENTS

Every artwork is carefully inspected and photographed prior to packaging and shipment.

In the unlikely event that your artwork arrives materially damaged, please contact info@stevieelphick.com within 48 hours of delivery with your order number and clear photographs of the artwork, shipping tube and outer packaging. Please retain all original packaging while the claim is being reviewed, as it may be required by the shipping carrier.

Reporting damage does not automatically entitle an order to a refund, partial refund or other compensation. Each claim will be reviewed individually and may require investigation with the shipping carrier before an appropriate resolution can be determined.

If an artwork is lost in transit, please contact info@stevieelphick.com so that a claim can be opened with the shipping carrier.

This policy does not affect any rights you may have under applicable consumer protection laws.

For any questions prior to purchasing, please contact info@stevieelphick.com.